Frequently Asked Questions

Everything you need to know about illuminating your outdoor space.

Are your lighting fixtures weather-resistant?

Yes, all Kings Outdoor Lighting products are IP65 or IP67 rated, meaning they are fully protected against dust, rain, and extreme temperature fluctuations.

What is the typical shipping timeframe for my order?

Orders are processed within 2 business days. Standard shipping typically takes 5-7 business days, while expedited options are available at checkout.

Do you offer a warranty on your LED products?

We provide a comprehensive 5-year warranty on all LED fixtures and a 2-year warranty on transformers and controllers against manufacturing defects.

What is your return policy if I am not satisfied?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the items in their original packaging for a full refund.

Can I install these lighting systems myself?

Our low-voltage systems are designed for easy DIY installation with plug-and-play connectors. However, we recommend consulting a licensed electrician for high-voltage hardwired installations.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.